Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
For United States orders, please allow 7-18 business days (average) for the items to arrive.
For Canada, Australian, and New Zealand orders, please allow 14-26 business day (average) for items to arrive
For United Kingdom orders, please allow 4-6 weeks for your order to arrive. Due to custom policies of United Kingdom, our deliveries to the U.K take the longest.
Yes! Please contact us as soon as possible before your item is shipped out.
No. All of your payment information is confidential.
We shipped these countries:
United States, Canada, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Austria, Belgium, Bulgaria, Croatia, France, Georgia, Germany, Greece, Iceland, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Romania, Spain, Sweden, Switzerland, Turkey, United Kingdom, Australia, New Zealand, Israel, Costa Rica
This also depends on the quantity of products ordered.
If you need to swap an item
Returns and Exchanges
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to buyer’s error such as incorrect selection of sizes, designs, colors, etc. See more here
Contact us via Email firstname.lastname@example.org to be resolved quickly.
Please take pictures and send them to us. We will send you a replacement item.
Contact us as soon as possible to update all shipping information.
All of our products are made to order. So after 24 hours you cannot change or cancel the order. Please understand us.
It will depend on each specific case.